We ship via USPS.
- Standard shipping is $5.95 flat rate and free shipping for purchases over $75 in the US for the lower 48 states.
- All other shipping North American Shipping is $25 flat rate plus any applicable customs fees.
- All other countries are is $40 flat rate plus any applicable customs fees.
Do I have to pay for return shipping?
Our returns process and policy can be found here: Returns. If your return is because of a damaged item and you notify us within 3 days of delivery, return shipping will be credited to your account. For all other returns, shipping will be the responsibility of the customer.
What are your general sizes?
We have a product sizing chart located on each product page. We measure using inches and provide bust, waist, hips and length measurements. Sizes vary between manufacturers, but generally a small is size 0-4, medium is 4-6 and large is 6-8. You will also see find details for what size the model is wearing in the photo and can find more details on the Models page.
May I cancel or change my order?
We will happily cancel any order that has not already been fulfilled and shipped from our warehouse. If you wish to cancel an order, please contact our customer service department to inquire if it is possible to cancel. If the order cannot be cancelled, you are able to return the order for a store credit (less shipping cost). To ensure you are able to receive a store credit, please make sure your return is postmarked with 14 days of your delivery date and meets our Return Policy.
Where is my order and why is it delayed?
Once an order has left our warehouse via USPS we are unable to control the delivery time. We process orders as quickly as possible to get your items to you quickly. However, at times, such as holidays, it may take an additional 3-5 days to be processed for delivery.
How do I return something?
Please see our Return Policy to ensure your item meets our guidelines.